Purchase Order Policy

(Last Revision Date: August 1, 2026)

Dear Valued Customer,
We hope this message finds you well. At Catania Oils, we are continuously working to enhance our processes to deliver the highest level of service, accuracy, and reliability to you, our customers and partners.

Effective September 1, 2026, we will be consistently adhering to our established order standards, which require a Purchase Order (PO) for every contract release and one-time spot order. This will help us ensure full trackability, reduce order errors, and streamline fulfillment so we can continue serving you more effectively.

PO Standards
To ensure smooth and timely processing, all POs must include the following:

• Company letterhead (your official company PO template)

• Purchase Order Number

• Catania Oils Product Code (SKU)

• Correct quantity

• Correct pricing

• Bill To and Ship To address and contact information

• Accurate requested delivery or pick-up date that aligns with our published lead times

We appreciate your cooperation with these updated requirements. Providing complete and accurate POs will help us process your orders faster and with fewer questions or delays.

If you have any questions about this change, need clarification on our lead times, or require assistance creating compliant POs, please don’t hesitate to reach out to our Customer Service team at customerservice@cataniaoils.com or your Account Manager.

Thank you for your continued partnership and for helping us maintain the strong, efficient relationship we value so highly. We look forward to serving you with even greater precision and reliability.

Best regards,
The Catania Oils Team